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In the face of continued economic uncertainty how should financial institutions and other businesses navigate the world of business payments next year?

We put the question to our own subject matter experts, our partners and industry influencers all of whom came together to discuss business payments trends in a series of author posts and podcasts.

Highlights

Topics covered in The 2024 Business Payments Outlook include:

  • Instant or real-time payments adoption
  • ISO 20022 migration
  • Cross-border payments
  • Payments fraud prevention and insider fraud mitigation
  • Pre-validation of bank accounts
  • Mobile migration and the importance of the user experience
  • AI and machine learning
  • Treasury management
  • Cash flow visibility and management
  • Digital transformation
  • Connectivity and interoperability
  • Embedded finance
  • Open banking

"The commercial payments space sometimes becomes an occasion for spirited debate, and in many ways the controls and processes can be more complicated than consumer payments. But debate aside, it’s all about paying and getting paid. Next year will be a time to be proactive and find a way to simplify complex processes."
– Alan Koenigsberg, SVP, Visa

Payments Podcast

Bottomline's take on 2024:

To share their point of view on the year ahead, seven of Bottomline’s subject matter experts visited The Payments Podcast to weigh in on:

“Payments automation takes center stage,” global corporate payments executives Colin Swain and Jeff Feuerstein.

“The importance of primary banking relationships,” North American digital banking chief Kevin Pettet.

“Cross-border payments regulations drive new changes,” financial messaging executives Frederic Viard and Edward Ireland.

“Insider threats dominate financial crime landscape,” Risk Solutions executive Ruud Grotens.

“User experience gets a good look,” head of user experience design Kellie White.

Insights from industry influencers

We also looked outside our own company for partners and industry influencers that checked in on a range of topics including:

“Visa sees five emerging B2B payment trends defining 2024,” with Alan Koenigsberg, SVP global commercial solutions, Visa

“ACT’s Aggarwal sees rising opportunities for UK treasury,” with Naresh Aggarwal, associate director, Association of Corporate Treasurers

“Lipis sees cross-border evolution among defining events for 2024,” with Leo Lipis, CEO, Lipis Advisors

“Treasury functions need to manage uncertainty in 2024,” with Tom Hunt, director, treasury services, Association of Financial Professionals

“Swift focuses on cross-border instant payment acceleration,” with Francois Maigre, Swift head of payments go-to-market, Europe

“AI takes unpredictable route to treasury for 2024,” with Guillaume Jouvencal, CEO Corporate Treasury 101

“The new global language of payments is ISO 20022,” with Mark Sutton, senior manager, Zanders

“Goodbye to accounts payable as you know it,” with Mark Brousseau, analyst, Institute of Financial Management

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Our 2024 Business Payments Outlook digital magazine wraps all these insights from all of our experts so you can head into the new year well-informed and ready to have a great year.