IHEEM Moves to 100% Paperless Direct Debit Mandates

IHEEM wanted to move away from its time-consuming manual processes and move to 100% paperless Direct Debit mandates as part of a cloud-first strategy.

Bottomline PTX Managed Service allowed IHEEM to radically change how it managed the end-to-end Direct Debit lifecycle by allowing them to:

• Move to 100% paperless Direct Debit mandates
• Ensure GDPR compliance for sensitive banking data
• Provide a smoother sign-up process for enhanced user experience

IHEEM now benefits from paperless Direct Debits, which enables a better experience for its members and has improved overall efficiency in terms of how collections are made.

"My favourite feature of PTX is the sheer simplicity it brings to accurate and timely Direct Debit collections. This contributes to saving a significant amount of time that would normally have been spent on administration.”