Direct Debit Management

Our Premium Package is perfect for those businesses who are looking for:

• A way to collect Direct Debits (DD) using their own Service User Number (SUN) or in the process of getting one
• Looking to sign up new customers to DD over the phone or via their website
• Validation and verification of new customer bank details
• Automated payment collections and notifications
• Direct Debit mandates are automatically updated with AUDDIS report updates

Premium Package benefits for your business:

• Peace of mind - Operational compliance processes are automatically performed
• Safe and secure - Customer payment details are stored securely -
• Reduce administration - Let automation do the heavy lifting and deploy that resource elsewhere
• Flexibility and convenience - Flex payment amounts, dates, and frequencies to suit your customer
• Risk mitigated - Chance of indemnity claims are reduced using customer checks
• Collect better - Lean on artificial intelligence and our 30 years to help optimise collections
• Speed up payments - Signing up customers online reduces time to payment

Premium Package benefits to your customer:

• Safe and accurate - All Direct Debit payments are protected by the Direct Debit Guarantee
• Flexibility and convenience - Payment schedules can be set up to suit everyone
• Simple and quick sign up - Signing up for Direct Debit is just one simple step

Features you can find in Premium:

• Flexible - Can accommodate fixed or variable payment schedules or plans
• Hassle-free - All customer correspondence can be automated via email or exported to print and post
• Save time - Failed Direct Debits can be automatically re-presented and updates applied
• Clarity - Visibility of past and planned Direct Debit collections
• Single place - All Direct Debit information is in one place – available as CSV export - no other systems needed
• Protection - New customers automatically go through validation and verification checks
• Insight - Analysis of collections performance and recommended actions
• Knowledge - Access to discounted BACS-accredited Direct Debit training
• Paperless - Customer sign-up using branded online form (web or mobile)