While digital transformation has been at the forefront of banking agendas for some time, recent events have amplified and accelerated the need for digital services, especially among small businesses.
Banks need to educate their business customers about digital tools that can help them run the financial end of their business in a way that highlights the efficiency, cost-effectiveness, convenience and security essential to their growth.
“A small business’s ability to get paid faster is critical to its capacity to maintain and grow its business. For some in the current environment, it is essential to staying afloat and gaining access to much-needed cash at a time when most businesses are struggling with significantly lower-than-normal revenue.”