Ideal for companies that are looking for:
Confirmation of Payee (CoP) is an industry-wide, regulated banking initiative in the UK that provides payers with additional peace of mind that payments are being sent to the correct person or business by acting as a name-checking service.
When new bank details are added or amended, our service will check the details provided and make sure that they match the information on the payee’s account. Once checked, you will receive one of five results:
Name and account match: No problems detected
Close match: The details are similar, and the correct name is returned for the user to check
The name does not match: We’ll let you know that the name does not match
Additional reference missing: Identifies the need for a secondary reference number if one hasn’t been provided
We can't check this account: In the rare event that we are unable to check the information provided, we will let you know. This is typically because the bank that holds this account does not participate in the bank verification initiative
Reduced Risk of Fraud and Direct Financial Losses
By using our service, your business has greater assurance that they are sending payments to the intended recipient, helping to avoid making accidental, misdirected payments to the wrong account holder, or payments to a fraudulent account. In 2020, UK Finance estimated that those businesses impacted by fraud lost £18,000 on average. Authorised Push Payment (APP) Fraud where payees are tricked into willingly making payments into fraudsters' accounts increased from £479m in 2020 to £583m in 2021*.
Reduced Time Spent on Manual Checking
With CoP’s current 92% coverage, and the PSR’s drive to increase this to 99% by October 2023, more consumer or business accounts can be verified in near real-time electronically. In turn, the cost of manually verifying accounts will continue to decrease, reducing operational costs for onboarding customers.
Better Customer Experience
With CoP in place, you can have greater confidence that payments are being sent to the right place, meaning that your business avoids the pain that comes with rectifying errors and causing unnecessary customer distress.
Easy to Implement
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