Bottomline Improves AP Performance: Our Customers Explain How

Learn Why Customers Love Our Solution

Why did our customers select Bottomline's Paymode B2B payments network solution for automating accounts payable, and how does it help their AP team achieve better efficiency, security and visibility? We gained insights into what our customers truly thought about our solution, which some of them have been using for many years. The results surprised even us.

100% of Paymode customers surveyed said we offer better overall value and ease of use than any competitor in the marketplace. Broken down further, an overwhelming majority told us they appreciate the efficiency gains and fraud prevention that Bottomline brings to the table for their accounts payable team and larger business. Many were able to eliminate costly and inefficient check payments, realize better rebate potential and revenue, and simplify processing that was once highly manual and frustrating.

Those changes were welcome for customers who identified an over-reliance on paper checks, costly manual processes, the sheer volume of invoices and payments, and a lack of visibility as the core issues bogging down their businesses.

"Paymode lowers our cost and time involved with paying vendors, eliminates our maintaining supplier bank info, and removes the risk of lost checks. AP also earns rebates by paying digitally."

Accounting Supervisor, Large Enterprise Healthcare Company

Top 5 Challenges Customers Were Looking to Overcome with Paymode

1. Relied too heavily on paper checks to pay vendors
2. Manual processes which were slow, costly, and error-prone
3. Difficulty keeping up with AP processing volume
4. Not earning rebates on AP spend
5. Lack of visibility into invoices and payments

Bottomline's Paymode Solution > Competition

Customers gave us sterling marks for our: 

• Ease of use
• "Overall value"
• Digitalizing AP processes
• Submitting invoices
• Matching of invoice data to PO
• Handling expectations
• Reporting capabilities 

"We chose Bottomline because Paymode verifies the banking information of our vendors. We no longer are responsible for maintaining vendor banking details."

Accounts Payable Manager, Large Enterprise Healthcare Company

When asked to rate solution capabilities, our AP Automation customers agree that:

• 80% Ramp up of their AP automation solution was quicker than expected
• 90% Using Bottomline improves straight-through AP processing
• 80% Their solution seamlessly integrates with their ERP and banks

"I've been a Bottomline customer for 11 years and believe they offer one of the best fully integrated AP automation solutions."

Accounts Payable Analyst

Significant AP Performance Gains

• 6/10 Customers lowered AP processing costs by over 50%
• 8/10 Customers earned over 50% more cash-back rebates
• 6/10 Customers reduced paper check payments by over 50%

"Paying vendors electronically using Paymode means less manual work for the AP team. We have reduced paper checks by approximately 50% using Paymode."

Accounting Supervisor, Large Enterprise Healthcare Company

Why Not Try Paymode for Yourself?

If the companies we surveyed can realize these kinds of major improvements, so can you. Get in touch with Bottomline today.