Alert Banner Text Goes Here Alert Banner Text Goes Here Alert Banner Text Goes Here Alert Banner Text Goes Here
What We Do
Since 1989, Bottomline has been modernizing global business payments with connected solutions for more than 800,000 financial institutions and businesses in 92 countries.
AP Automation AP Automation For Real Estate Payments Hub
Payouts Automation Payments Processing Receivables Automation Payments Hub
Paymode Pay Vendors Receive Payments Partner With Us
Connectivity Services Message Transformation & Enrichment Message Vault Risk Solutions
Connectivity Services Message Transformation & Enrichment Message Vault Payments Verification Payments Verification for Businesses
Global Cash Management Hub Digital Banking
Global Cash Management Hub
Who We Serve
Our Company
It comes in many different flavors from romance fraud to invoice fraud to executive impersonation fraud. Authorised push payment (APP) fraud has been on the rise since the pandemic started. Push payment fraud cases have risen in the UK by 71% in the first half of 2021, surpassing card fraud losses for the first time. In fact, incidents are spreading so rapidly there that Bottomline’s General Manager & Director, Payments, Ed Adshead-Grant, recently referred to push payment fraud as the ‘digital COVID’ of fraud in the recent webinar, “How to stop APP fraud – the billion-pound question?” Adshead-Grant explains that with at least eight different types of authorised push payment fraud, many of which can be executed through the click of a button, almost everyone knows someone who has been exposed to this type of attack.
For UK banks, which are increasingly on the hook for reimbursing victims of these scams, the first layer of protection against push payment fraud is the adoption of Confirmation of Payee (CoP). Confirmation of Payee was developed in the UK to ensure that entities receiving payments are indeed the intended recipients. The early success of Confirmation of Payee can be partly measured by the fact that scammers have begun to target financial institutions that are not using Confirmation of Payee, which of course makes them more vulnerable to push payment fraud. While CoP can prevent banks that adopt it from being successfully scammed when sending funds, it can fall short when the receiving bank has not implemented CoP and the payee can’t be confirmed. In the UK that equates to about 1 in 10 payments that are not protected.
In addition to Adshead-Grant, the webinar featured executives on the front line of push payment fraud including Dr. Louise Beaumont, Chair, Open Finance & Payments Working Group, techUK; Nick Davey, Payment Specialist, Payment Systems Regulator; Mark Jones, Overlays Product Manager, Business Development Team, Pay.UK; and, Ted Sidgwick, Proposition Specialist, Open Banking.
The webinar is full of authorised push payment fraud insights from the panelists. We’ve identified five key takeaways: