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Many companies have had to shut down or limit access to offices, encourage or mandate work from home, and cancel events and gatherings. These are the right measures to protect society at large, but they are also costly, difficult, and carry unknown implications for every level of an organization. Balancing the necessity of distancing employees with continuing vital business in a struggling economy is top of mind literally everywhere.

Even the best business continuity plans didn’t contemplate the circumstances we now find ourselves in. AR departments are responsible for sending invoices and collecting payments, but due to work from home measures, employees must now manage these processes in new, unexpected ways.

How can AR departments continue to do their part to keep business moving forward?