Portsmouth, NH (April 2, 2025) – Bottomline, a global leader in business payments, celebrates three Gold Stevie® Award wins across Customer Service and Contact Center of the Year in the 19th annual Stevie Awards for Sales & Customer Service.  

More than 2,100 nominations from organizations of all sizes and in virtually every industry in 45 nations and territories were considered in this year’s competition. Bottomline is honored to have been recognized as a gold winner, achieving:

  • Financial Services Contact Center of the Year for a world-class turnaround of Paymode Member Services
  • Business Services Contact Center of the Year for its Legal Spend Management Support
  • Financial Services Customer Service Department of the Year

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

“Our valued customers and partners are at the core of our business, and every interaction presents us with an opportunity to delight them,” said Mandy Miller, COO of Bottomline. “We are committed to delivering best-in-class service, so it is an honor for our teams to receive this recognition and achievement.”

Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.

Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10.

About Bottomline

Bottomline helps businesses transform the way they pay and get paid. A global leader in business payments and cash management, Bottomline’s secure, comprehensive solutions modernize payments for businesses and financial institutions globally. With over 35 years of experience, moving more than $10 trillion in payments annually, Bottomline is committed to driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line. Bottomline is a portfolio company of Thoma Bravo, one of the largest software private equity firms in the world, with more than $166 billion in assets under management. For more information visit www.bottomline.com.

Bottomline, Paymode, and the Bottomline logo are trademarks or registered trademarks of Bottomline Technologies, Inc.

Media Contact:
Heather Pavliga
pr@bottomline.com