A full 84% of claims invoices have at least one non-compliant line item, with 38% having six or more deductions. Therefore, it’s critical to ensure your legal spend management technology is complemented with a subjective review using on-the-ground experts to save time and reduce costs.
Hosted in partnership with CLM, Bottomline’s Director of Expert Bill Review, Laura Pillsbury, and Director of Client Services, Melinda Severson share valuable insights on:
Laura Pillsbury
Director of Expert Bill Review
Bottomline
Laura Pillsbury is an expert in legal cost control, with over twenty-five years of experience in insurance litigation and litigation management. Laura is currently the Director of Expert Bill Review with Bottomline, providing legal bill review and counseling to insurance carriers and corporate legal departments to help companies control legal spend, improve litigation management processes, and drive successful case outcomes. She leads a global team of lawyers evaluating over $2 billion in annual legal spend for customers in the United States, the United Kingdom, and Canada.
Melinda Severson
Director of Client Services
Bottomline
Melinda Severson is the Director of Client Services at Bottomline, and has worked in the legal spend management field for over sixteen years. She began her career working as an attorney in Chicago, and also worked for several years at an insurance carrier handling Lawyers Professional Liability claims. In her current role, she leads a team of client advisors and is responsible for retaining and delighting Bottomline’s 300+ legal spend management customers, as well as developing best practices while providing expertise for the legal spend management industry.