Main Street America Group Streamlines Legal Bill Review for Improved Data Integrity, Accuracy and Cost Savings
Challenges:
MSA’s manual, paper-based legal bill review process included invoices in different formats and from various mediums, making it tedious and time-consuming. In addition, receipt, review and payment required both claim representatives and administrative resources.
Solution:
Main Street America Group brought bill review in-house and selected Bottomline Technologies Legal-X as its bill review solution.
Results:
- Helped bring MSA's legal bills into compliance
- Delivered significant time and cost savings
- Provided insights into over billing and/or involvement of multiple timekeepers
