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Better fraud protection. Faster investigations. Next-level visibility.
As the work environment evolves and your employees require remote access to your business-critical systems, protecting your organization from internal and external risks is more challenging than ever. Additionally, with the shift to the cloud, the number of threat surfaces are increasing and Financial Institutions are securing online digital channels, increasing the risk of Business Email Compromise (BEC) and Account Take Over (ATO) attacks.
Bottomline’s Record and Replay solution helps you fight fraud, guard against data breaches and protect your business from sophisticated threats. It allows you to record the activity of internal and remote users in business-critical applications and it safeguards privacy by monitoring and protecting who can access the data. Record and Replay uses visual replay to facilitate thorough and effective fraud investigations in real-time.
It also offers an untapped data source for actionable insight beyond fraud – some of our customers use Record and Replay to enable help desk agents to assist customers with troubleshooting and ensure exceptional user experiences while another uses it to monitor whether credit checks are authorized in a dealer environment.
Shortcomings with investigation process including manual and labor intensive, left room for error and a long turnaround time
Bottomline’s Cyber Fraud and Risk Management (CFRM) Solution to monitor how endusers utilize confidential criminal justice data and detect or prevent misuse
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